Refund policy

Return Process:
To initiate a return, email us at support@pearfection.no with your order number and the items to return. We will provide a return code and instructions. Our return address is Fuglerudsvingen 14, 3410, Sylling. Please remember, items must be returned through our designated shipping partner to ensure proper processing.

Return Fees (Size Exchanges are free):

• Returning cost 99NOK

Return Conditions: Items must be returned unused, with tags intact, and free from signs of wear such as perfume or deodorant. 

Non-Returnable Items:

• Gift cards
• Products not in original condition
• Products without tags
• Products showing signs of wear or damage

Refunds:
We'll notify you upon receiving your return, and following inspection, inform you about your refund status. Approved refunds will be credited to your original payment method. Please be aware of potential processing delays by your bank.

COMPLAINTS/DEFECTS/WARRANTY

Quality Assurance: In the rare event you receive a defective or damaged item, please contact us immediately at support@pearfection.no. We prioritize the quality of our products and will promptly address your concerns.